Effective: Sep 24, 2023

Updated: Oct 3, 2025

How PEmarket uses the best security practices to protect our users.

Overview

At PEmarket, users trust is one of our top priorities.

That’s why we maintain the highest standards of data security and privacy. We understand that it is important for you to keep your data and your employee data secure. It is our promise. PEmarket implements the security testing and reviews, designed to be GDPR compliant, and encrypts your data.

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Facilities and Cloud Infrastructure

PEmarket is hosted and delivered by Amazon Web Services (AWS) through Bubble.io platform. Amazon is responsible for the security of its actual data centers and the AWS cloud. PEmarket is responsible for monitoring, managing, and securing the PEmarket cloud.

AWS manages the data centers that host the PEmarket cloud. For more information about security at those data centers, see here.

PEmarket Cloud data is hosted in the USA region.

Certification

Amazon Web Services manages the security of the cloud. AWS has been certified by third-party organizations and manages many compliance programs 24/7 to comply with laws and regulations. A list of such certifications and compliance statements can be found here.

AWS has SOC 1, SOC 2, and a public SOC 3 report on Security, Availability & Confidentiality (pdf).

PEmarket is GDPR compliant. Organizations in the European Union (EU) or who employ EU-based individuals can be sure that PEmarket protects their personal information securely in compliance with the EU laws.

People and Access

Within PEmarket, only a few trusted members of our team have access to the production environment to maintain our cloud services and assist our customers. Additionally, we monitor all access to the PEmarket cloud. PEmarket implements a variety of data security and vulnerability checks to ensure secure software development.

Customers are responsible for maintaining the security of their own login information.

Data Encryption and Storage

In the PEmarket cloud, data at rest is encrypted following the best industry standards - 256-bit encryption via native AWS capabilities. Additionally, all data-in-transit and communications with the PEmarket cloud are protected with HTTPS using TLS 1.2 and within the cloud with VPN network connections.

Data Retention

Your data is retained indefinitely while you are our customer. In case you leave our service, all data will be removed upon the customer request or within one year of inactivity. If you want to remove your data, please contact us at support@pemarket

Incident Response

Breaches will be communicated within 48 hours, and any vulnerabilities are fixed as soon as possible. 

Backups

Customer data is backed up once a day, once per week and once per month and is encrypted following industry standards.

Security Tests

PEmarket ai cloud services are tested regularly by our security team. If findings occur, they will be solved immediately.

Disaster Recovery

PEmarket’s cloud team has a disaster recovery process in place, and it is tested on a regular basis.

Privacy

PEmarket understands the importance of ensuring the privacy of your personally identifiable information and being legally compliant with privacy laws and regulations. For more information, please see our Privacy Policy.

Responsible Disclosure Policy

If you believe you have found a potential security vulnerability on PEmarket, please let us know right away by emailing security@pemarket.com. We will investigate all reports and do our best to fix valid issues quickly.

Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of the disclosure.

Make a reasonable faith effort to avoid violating privacy, destroying data, or interrupting or degrading the PEmarket service. Please only interact with domains you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

  1. Distributed Denial of Service (DDoS) attacks.
  2. Spamming.
  3. Social engineering or phishing of PEmarket employees or contractors.
  4. Any attacks against PEmarket’s physical property or data centers.

Thank you for helping to keep PEmarket's and our users safe!

Changes to the security and disclosure guidelines

We may revise these guidelines from time to time. The most current version of

the guidelines will be available at https://www.pemarket.com/legal/security

Security questions or issues? 

Contact our security team at security@pemarket.com